Terms & Conditions in short

  • By ordering any of our services, you agree to be bound by these terms & conditions.
  • By ordering services from Take 19 Productions, you warrant that you are at least 18 years of age
  • All personal information you provide us with or that we obtain will be handled by Take 19 Productions as responsible for the personal information.
  • Events outside Take 19's control shall be considered force majeure.
  • Costs and fees, barring changes made on set, are recognized and accepting before confirming the invoice.
  • Take 19 Productions reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any services from us. You should understand that by ordering any of our services and/or products, you agree to be bound by these terms & conditions.

By placing an order at Take 19 Productions, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Take 19 Productions for the sale and supply of any products and/or services. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Take 19 Production as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you of final product and invoices for services rendered. The information you provide is only available to Take 19 Productions and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Take 19 Productions to delete or correct the information held about you. By accepting the Take 19 Productions' Conditions, you agree to the above.

Force Majeure

Events outside Take 19's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Take 19 Productions is released from Take 19 Productions' obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, bans, etc.

Payment

All final products and raw audio files remain Take 19 Productions' property until full payment is made. Take 19 Productions reserves the right to deliver audio files before final and full payment has been made, at their discretion. By agreeing to these terms and conditions, you acknowledge Take 19 Productions has the right to withhold final audio files until payment has been made in full.

The price applicable is that set at the date on which you accept the invoice from Take 19 Productions. Any applicable shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Take 19 Productions.

At this time, for your and Take 19's protection, we do not currently accept payment online via check, credit card, or other online methods (i.e. PayPal, et al). Payments are processed by check or cash through mail or in person. Take 19 Productions will offer receipt of payment either electronically or in print. The method of receipt is at the discretion of Take 19 Productions.  

Local Taxes

Please note that local charges (sales tax, customs duty, etc.) may occur, depending on your region and local customs duties. These charges are at the customers own expense, and will be explicitly indicated by Take 19 Productions before inclusion in any invoice sent.

Cookies

Take 19 Productions may use cookies, according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Take 19 Productions website without troubles, you should have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Take 19 Productions website, we use this type of cookie to keep track of statistics of our visitors. The information stored on your computer is only a unique number, without any connection to your personal information.

Additional Information

Take 19 Productions reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out or service is unavailable, Take 19 Productions has the right to cancel the order and refund any amount paid in the best method. Take 19 Productions shall also notify the customer of equivalent replacement products or services, if available.

Take 19 Productions agrees to keep original copies of all raw audio files from any project, wherein the invoice is paid in full, for a term of no less than one (1) full year from the end of production at no cost to the customer. The customer reserves the right to have a copy of these back ups available to them for the duration of this year, with delivery of back ups at the discretion of Take 19 Productions. The customer also reserves the right to ask for these back ups to be destroyed, with the understanding that doing so is permanent. Options are available to purchase longer term storage.

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All enquiries: info@Take19Productions.com 

Return policy

If you are unsatisfied with the quality of your audio recordings and/or post sound mixes by Take 19 Productions, please contact Take 19  within 14 days of your invoice confirmation. We will investigate the audio files and discuss with you any issues. In the case that Take 19 representatives find that issues of quality are the direct fault of any Take 19 Productions representative, a refund (partial or full) may be issued. In case of refund, some fees or taxes  may be unable to be repaid.